Loki Privacy Policy

We at Loki Casino are committed to protecting your privacy and safeguarding the personal information you share with us. This Loki Privacy Policy explains how we collect, use, store, and protect your data when you access Loki, whether through our website, our Loki casino app, or any other channel we operate. By registering for an account and using Loki casino online, you agree to the practices described in this policy.

Loki is owned and operated by Tessera Limited S.R.L., a company registered in Costa Rica under registration number 3-102-913501. We hold a valid gaming license issued by Anjouan under license number ALSI-202410047-F12, and we process your personal data in accordance with applicable data protection laws and the terms of our license.

Information We Collect

When you create an account, complete a Loki casino login, or interact with our platform, we may collect the following categories of information:

• We collect your full name, date of birth, email address, phone number, and residential address during registration.
• We record identity verification documents, such as proof of ID and proof of address, when required by our compliance procedures.
• We gather financial information, including payment method details, deposit and withdrawal history, and transaction amounts.
• We track your gameplay activity, including games played, wagers placed, and time spent using Loki casino services, to improve our services and personalize your experience.
• We collect technical data such as your IP address, device type, browser information, and geolocation data to ensure security and compliance with restricted jurisdictions.
• We log your communications with our support team via live chat, email, or Telegram.

Information from Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on Loki, remember your preferences, and analyze how you use our site. Cookies also help us detect fraudulent activity and ensure that our promotional offers, including Loki casino bonus codes and Loki casino deposit bonus codes, are applied correctly to your account. You can manage cookie preferences through your browser settings, though disabling cookies may limit certain features of our platform.

How We Use Your Information

We use the personal data we collect for the following purposes:

• We use your information to verify your identity, age, and eligibility to play at Loki casino, particularly for players from regions such as Loki casino Australia or other international markets we serve.
• We process your data to manage deposits, withdrawals, and other financial transactions securely.
• We use your contact details to send you important account notifications, security alerts, and updates regarding our terms.
• With your consent, we send promotional communications, including information about a promotion bonus code Loki casino offer, free spins, cashback opportunities, or loyalty program updates.
• We analyze gameplay and account data to detect and prevent fraud, money laundering, and problem gambling behavior.
• We use aggregated data for internal testing and improvement purposes, including when we conduct a Loki casino test of new features or game providers.

Legal Basis for Processing

We process your personal data based on the necessity of fulfilling our contractual obligations to you, complying with legal and regulatory requirements under our Anjouan license, protecting our legitimate business interests, and, where applicable, your explicit consent for marketing communications.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• Payment providers and financial institutions to process deposits and withdrawals.
• Identity verification services to confirm your age and identity in compliance with anti-money laundering regulations.
• Regulatory authorities, law enforcement, or courts when required by law.
• Game providers and platform partners such as Evolution, NetEnt, Pragmatic Play, and others, solely to deliver gaming services and ensure fair play.
• Marketing and analytics partners who help us understand how players interact with Loki casino bonus offers and promotions.

Data Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption technology to secure sensitive information, including payment details and identity documents. While we take extensive precautions, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• You have the right to request access to the personal information we hold about you.
• You may request correction of inaccurate or incomplete data.
• You can ask us to delete your personal data, subject to our legal and regulatory retention obligations.
• You have the right to withdraw consent for marketing communications at any time.
• You may request a copy of your data in a portable format.

To exercise any of these rights, please contact our support team at support@Loki Casino.com, and we will respond within a reasonable timeframe.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations under our gaming license, resolve disputes, and enforce our agreements. Financial and identity verification records are typically retained for a minimum period required by anti-money laundering regulations.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted countries, including but not limited to the United States, Russia, Ukraine, and several other jurisdictions listed in our terms. If you access Loki from a restricted location, we reserve the right to suspend your account and withhold any associated funds, including balances derived from Loki casino no deposit bonus offers or Loki casino free spins no deposit promotions.

Use of VPN and Location Verification

We do not permit the use of VPNs or other tools to misrepresent your location when accessing Loki casino services. We use geolocation verification to ensure compliance with our licensing requirements, and accounts found in violation of this policy may be suspended pending investigation.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information.

International Data Transfers

As we serve players across Asia, Latin America, India, Turkey, South Africa, Scandinavia, and Eastern Europe, your personal data may be transferred to and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Changes to This Privacy Policy

We may update this Loki Privacy Policy periodically to reflect changes in our practices, legal requirements, or the services we offer. We encourage you to review this page regularly. Continued use of Loki casino online after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this privacy policy, how we handle your data, or any aspect of your experience with casino Loki, please contact our support team through live chat, available 24/7, or by emailing us at support@Loki Casino.com. We are here to assist you with any privacy-related inquiries.