Our Loki Responsible Gaming Promise

Our Commitment to Safer Play

We at Loki Casino are committed to providing a secure and fair environment for all our players. Our team continuously monitors account activity and works to identify patterns that may indicate risky behaviour. If we notice signs of concern, our support team may reach out to check in and offer guidance or additional protective measures.

Our Loki platform is built to be transparent about odds, game rules, and the nature of chance-based entertainment. We never want you to feel pressured to deposit more than you're comfortable with, and we actively encourage every player to set personal boundaries from day one.

Tools We Offer to Help You Stay in Control

We've developed a set of practical account settings that let you shape your own gaming experience at Loki Casino. You can adjust these at any time by contacting our support team or through your account settings, depending on the feature.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your Loki account. This helps you plan your gaming budget in advance and prevents unplanned spending. If you'd like to lower your limit, the change takes effect immediately. If you wish to increase it, we apply a cooling-off period to give you time to reconsider.

Time-Out Periods

Sometimes you just need a short break. We allow you to activate a temporary time-out on your Loki Casino account, ranging from 24 hours up to several weeks. During this period, you won't be able to log in or place bets, giving you space to step back.

Self-Exclusion

If you feel you need a longer break, our Loki team offers self-exclusion options starting from six months and extending to a permanent closure of your account. Once activated, we will not send you marketing communications, and reactivation requires a formal request after the agreed period has passed.

Reality Checks

We can enable periodic pop-up reminders that show you how long you've been playing and your current win/loss summary. These reality checks help you stay aware of your session length so you can make informed decisions about continuing or taking a break.

Loss Limits and Wager Limits

Beyond deposit limits, we also allow you to set maximum loss thresholds and wagering caps across specific timeframes. Our Loki support agents are happy to walk you through setting these up based on your personal comfort level. If you're also interested in taking advantage of our promotions, our Loki bonus page explains how offers work alongside responsible play.

Protecting Younger Players

We at Loki Casino strictly prohibit anyone under the age of 18 (or the legal gambling age in their jurisdiction, whichever is higher) from registering or playing on our platform. Our verification process requires proof of identity and age before any withdrawal can be processed, and we reserve the right to request documentation at any stage of your account's lifetime. We also recommend that parents and guardians use device-level parental control software to prevent underage access to gambling websites, including ours.

Recognising the Signs of Problem Gambling

We want every player on our Loki platform to be able to recognise when gaming may be becoming a problem, for themselves or someone they care about. Some common warning signs include:

• Spending more time or money on gambling than originally intended
• Chasing losses with bigger bets
• Borrowing money or selling belongings to fund play
• Neglecting work, relationships, or responsibilities because of gaming
• Feeling anxious, irritable, or guilty about gambling habits
• Lying to friends or family about how much time or money is spent gaming

If any of these sound familiar, we encourage you to reach out to our support team at Loki Casino so we can help you activate the appropriate tools, whether that's a deposit limit, a time-out, or a longer self-exclusion period.

External Support Organisations

Alongside the tools we provide directly, we also recommend connecting with independent organisations that specialise in gambling support. These services are free, confidential, and available regardless of where you're located:

• GamCare – advice, support, and free counselling for anyone affected by gambling harm
• Gamblers Anonymous – peer support groups and meetings worldwide
• BeGambleAware – information, self-assessment tools, and helplines
• GambleAware – educational resources on safer gambling practices

We at Loki have no affiliation with these organisations, but we fully support their mission and encourage any player who needs extra help to get in touch with them directly.

How We Verify and Protect Player Accounts

Our Loki Casino verification (KYC) process is designed to protect both our players and our platform from fraud, underage access, and problem gambling. Before your first withdrawal, we'll ask for a valid ID, proof of address, and sometimes proof of payment method. This isn't just a formality for us — it's part of how we keep our community safe and ensure that funds are only ever withdrawn by their rightful owner.

We also do not permit the use of VPNs on our platform. This policy helps us accurately verify player location, apply the correct regional protections, and comply with the licensing requirements under which we operate.

Registration and Account Safety Steps

When you join us, we guide you through a straightforward process that includes responsible gaming checkpoints from the very start:

1. Visit the official Loki Casino website and click "Register"
2. Enter your personal details, including your date of birth
3. Confirm your email address to activate your account
4. Review our responsible gaming settings and set your preferred limits
5. Complete identity verification before your first withdrawal